1. No Refunds Policy

1. All purchases made on the Sarathi Portal, including digital marketing services, e-learning subscriptions, and any other services or products offered, are non-refundable.
2. Once a transaction is completed and payment is processed, no refunds, returns, or exchanges will be allowed under any circumstances.

2. Subscription-Based Services

1. By purchasing a subscription on the Sarathi Portal, you agree that all fees are non-refundable, regardless of usage or non-usage of the services.
2. Any decision to discontinue or cancel a subscription will not entitle the user to a refund for any unused portion of the subscription period.

3. Service-Based Purchases

1. Purchases of individual services or bundled service packages on the Sarathi Portal are also non-refundable.
2. If you are unsatisfied with the service provided, we encourage you to reach out to our customer support team, and we will do our best to address your concerns.

3. Chargebacks

1. Any attempt to initiate a chargeback for a completed transaction will be considered a breach of this refund policy. We reserve the right to contest any chargebacks and take necessary action, including the suspension of your account on the Sarathi Portal.

5. Exceptions

1. In the event of a technical issue where the service or subscription was not delivered as purchased, Sarathi Portal will review the case and may offer a resolution, but this will not include a monetary refund. Any resolution provided will be at the sole discretion of Sarathi Portal.

6. Contact us

By completing a purchase on Sarathi Portal, you acknowledge that you have read, understood, and agreed to this no-refund policy.

For Digi Sarathi Technologies Private Limited